Virtual Help Desk remote support has become more popular than ever; it allows you to leave your computer plugged in and not have any strangers come into your home. Almost any software issue can be supported for a fraction of the headache, and a fraction of the cost! Requires Windows XP, Windows Vista or Windows 7.
Our certified Virtual Help Desk support technicians can connect from our Memphis based office, via the internet, to your Windows based PC (XP or higher). Since we use the latest RC4 encryption standards, our connection is secure and un-hackable. You simply run a remote support module that will be sent to you via email after checkout; a Virtual Help Desk agent will automatically connect and start your service. Once the service has been completed and your PC repaired the software automatically removes itself from your computer. You are the only one who can initiate a virtual help desk session, and you can close the connection at any time. This solution is great for viruses, spyware, and simple issues such as error messages or driver problems. We can even help install software such as printers, mp3 players, cameras and more.